The University has taken a range of measures to minimise the impact of industrial action and to ensure that students can progress and receive their awards with as little disruption as possible.
However, if you believe that industrial action has had a material impact and/or has caused you a direct disadvantage or loss, you may wish to submit a complaint.
Please note that complaints cannot result in a change to academic marks, grades, or awards. However, the University will consider whether you have experienced any disadvantage or material loss directly attributable to the industrial action.
As the University will continue to implement mitigation measures throughout the summer, we ask students to submit any industrial action complaints between 22 September and 5 October 2026, when the full impact of the industrial action should be known.
The Student Complaints Code of Practice - Industrial Action explains more about the process and timelines, including how to ask for adjustments to the process. Industrial action complaints will be considered from level 2 of the complaints process. If you wish to submit a complaint about industrial action, please complete the level 2 complaint form linked on our complaints webpage by 5 October 2026.